Grollo Homes

By suzi  Today 8/8/10 i was shocked to be confronted with a rude, agressive, disrespectful man who was the manager of the balwyn property on Belmore rd in Melbourne. I walked in after taking off my shoes and as i entered and said to him that this is the only display home i had to take my shoes off. He replied in a rude way if you dont want to stay you can leave. I was disgusted with his reply!!! As i walked in further i turned around to my friend and said how rude he was. He continued to be rude and to our amazement he kicked us out. I asked him if he was the manager to which he replied im ----grollo and you can report me if you like. I told him i will. At that time when he asked us to leave there were other people looking at his rude attitude. My friend and I didnt want to leave as we already took off our shoes. We also had an 8 year old girl with us which was the most terrible experience for her. She started crying in the car as she got scared from the perso'ns agressive attitude. If this is cstomer approach and response i would hate to think building a house with Grollo what would entail. I will surely tell all my friends in all areas of the building indusry about my experience. It spoilt our day and all other display homes on Belmore rd Balwyn were not surprised as they have come across customers with proir complaints from this same man in the Belmore rd Balwyn display Grollo house!! Suzi